Welcome to CareGivers Connecticut, LLC

Hours: Monday - Friday  9am - 5pm    Phone:  860.432.4993    Fax:  860.432.4997    After Hours:  860.701.8533

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Helpful Resources

Our resource library has been provide for you to inform you about the Caregiving process and to provide other helpful resources:

  • Why should I choose CareGivers Connecticut, LLC?

    CareGivers Connecticut, LLC is based upon the concept of helping the clients stay at home safely and comfortably for as long as they can. We are a trusted and professional private provider of non-medical home care services.

  • Is CareGivers Connecticut, LLC insured?

    Absolutely. For our clients' protection and peace of mind, our caregivers are bonded and insured. We carry general and professional liability insurance coverage.

  • How do you select and screen your caregivers?

    Our caregivers' backgrounds are carefully screened. We thoroughly check their employment and personal references, and conduct a criminal background search. Potential caregivers are interviewed by our professional Care Coordinating staff, followed by a second orientation session and interview. Throughout this process, all of the information we acquire is used to make the best possible match between the client and caregiver.

  • Must I commit to a minimum term of care?

    Due to the nature of the services we provide to our clients, we offer flexible agreement terms that only require a 48 hour notice for any changes or cancellations of service. There is no long-term commitment or contract required. We have a three-hour service minimum, which can be scheduled one time a day, week, or month. There is no commitment to a minimum term or duration of care. You may cancel at any time.

  • Do I need to sign a contract?

    If after our initial assessment you decide to retain our services, we will clearly outline what you have selected in a service agreement. This agreement ensures that everyone involved has a clear understanding of the care we will be providing.

  • Can I meet my caregiver in advance?

    Yes, you may meet your caregiver(s) in advance and decide who meets your unique needs.

  • How quickly can I receive services?

    The more notice we have, the more time it allows us to find a good match for your loved one. In the event of an emergency, we can find you a qualified caregiver within hours.

  • Do you schedule the same caregiver for each visit?

    YES, we like to build relationships and continuity of care is a very important aspect of our business.

  • What if my caregiver is sick?

    We at CareGivers Connecticut, LLC take our commitment to caring for your loved one seriously. If your caregiver is sick and you desire a substitute caregiver, we will provide one. We often pay travel expenses to our caregivers to respond to emergency fill-in situations at no extra cost to you in such situations.

  • What are your office hours? I need to know my home healthcare provider is going to be accessible.

    The office hours are  Monday through Friday 9 am - 5 pm EST. For your convenience,  you can call CareGivers Connecticut, LLC after hours, 24 hours a day at 860-701-8533. There is always a familiar voice on the other end of the phone when you call with a question or concern.

  • Does your office have a supervisor or "on call" after hours?

    YES, we have a trained supervisor  on-call 24 hours a day, 7 days a week including holidays and after-hours. Our after-hours phone number is 860-701-8533.

  • What are my payment options?

    We accept private payments by check or credit card. We can help you determine eligibility for the Connecticut Home Care Program for Elders (CHCPE), a state and federally funded program administered by the Connecticut Department of Social Services (DSS) through various regional Connecticut non-profit agencies. In addition, we can also help you with Long-Term Care (LTC) insurance which often covers our services.

  • How often do you bill for services?

    We bill weekly. All invoices are itemized with date and time of service to ensure that you are only paying for the home care services you have already received.

  • Are your services available for the elderly in hospitals, nursing homes, and/or assisted living facilities?

    YES, we can enter a facility and offer complementary services as well. We assist many individuals and couples through their rehabilitation in conjunction with the facilities staff.

  • What are your service areas in Connecticut?

    In Connecticut, CareGivers Connecticut, LLC provides homemaker companion services by the hour throughout Hartford, Middlesex, New London, Tolland, and Windham Counties. We provide our Live- In services throughout the entire state of Connecticut.

     

  • What type of information is available to the client and his or her family regarding the care they are receiving?

    All of our caregivers are required to follow a nurse's care plan and must formally record their daily activities; a copy of the record is always left with the client. Your aide will record dates and times of service as well as a description of all services provided. This information is confidential and can only be viewed by the client and or client’s family.

Frequently Asked Questions

A CareGivers Connecticut representative is available to answer all of your questions. Please feel free to contact us at any time. We can be reached locally at our Connecticut Office (860) 432-4993. The following is a list of important questions to ask before you select a home care provider.

About CareGivers CT

CareGivers Connecticut Home Care was established to provide quality home and nursing care services in a safe environment. CareGivers Connecticut allows our clients to live independently in the comfort of their own homes.

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Request Our Services

See if CareGivers Connecticut is right for you! Contact us and fill out a service form to help us match you with the right caregiver. Your first consultation is free!

Join Our Team

Interested in becoming a part of the CareGivers Connecticut team? Click here to visit the Join Our Team page, where you can read a little bit more about being a caregiver and fill out an application.

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